Demands on IT are growing exponentially. IT Departments are overwhelmed, juggling scarce resources to cope with a flooded pipeline of requests; frequently criticized for poorly performing products delivered late. It’s a familiar story of systemic breakdown between IT demand and supply in many organizations. It’s usually because they have no standard processes for generating, assessing and prioritizing intake, no way of seeing how projects are progressing in flight, and no accurate method for measuring value.
You can address these issues with IT demand management software to take control. There are a lot of choices available, so assess ITDM tools carefully to find the right fit for your organization. Read more to learn seven factors you should put top of your agenda when considering your options and evaluating vendors.